how we can help

We create, manage and execute data driven campaigns across various direct response channels, with a particular focus on digital, direct mail, and mobile. We also support clients on their DRTV, telephone and face-to-face activities. You should chat to us if you want a full service agency, or just need some fundraising support. Or a mixture of both. We’re flexible, and we don’t have a one size fits all model that only works for organisations with big budgets.

We understand and recognise the unique nuances in how different supporters behave. As such we develop authentic supporter communications that vary by channel, helping increase net income by keeping more supporters on file.

what makes us different

We’re focused on helping you achieve your financial outcomes

We’re constantly looking to learn from results and apply those learning to your program. If it can’t be measured, then we’re not the right agency for you.

We bring your donors closer to the cause

From morning teas to tours (even chartered plane rides!), we specialise in taking individual giving programs to the next level by having donors experience the organisation in a deeper way.

We’re about
relationships

Not only have most of our staff been with us for more than five years, we also have long standing partnerships with data analysts, phone agencies, mailhouses and creatives from all around the world.

We get our kicks from watching organisations grow

We love helping small and medium-sized causes take their individual giving programs to the next level, especially those who are struggling to get the support they need to fuel growth.

our people

Meet our talented and passionate team working from all over Australia.

Jonathon Grapsas

Founder & Director

Jono set up flat earth direct in 2011 to help small and medium-sized charities ensure their results match their ambitions. All these years later, and he reckons the fed team have done this by offering a more flexible way of working, which means that smaller organisations aren’t excluded from the sector’s learnings and insights just for being small.

Jono’s passion is working in agencies and helping charities grow their individual giving programs via direct response fundraising. He’s been lucky enough to do this all around the world, starting in the U.K., across the pond in Canada and now back in his native Australia.

Jono considers it a huge privilege to be working with and for an incredible group of fundraisers.

If you like to speak to Jono, contact him via email [email protected]

Sara Mansfield

Senior Consultant

Sara, originally from the UK, lives in Brisbane and has been working alongside the flat earth direct team since March 2013.

Sara has worked directly for large and small charities as well as via bespoke direct response partners, such as fed.

While a fundraising all-rounder, Sara has specific expertise in direct response and telephone fundraising. She is super pragmatic and determined to help her clients achieve sustainable growth, often on a shoestring. Her particular passion is helping small organisations focus on individual giving and enabling them to give their supporters the very best care possible.

You can shoot Sara an email [email protected]

Kirsty Graham

Head of Development

Kirsty lives in Brisbane and joined the flat earth direct team in October 2016.

Kirsty’s worked for some incredible causes in the past, including those in the animal welfare and disability spaces. She’s enjoyed sharing her knowledge and experience with flat earth direct’s clients immensely.

Kirsty loves connecting good people to good causes, and she’s passionate about all areas of individual giving. Bequests are a special area of interest having witnessed firsthand the transformational impact gifts in Wills can have on an organisation, and the role internal culture and leadership can play in realising them.

Feel free to email Kirsty via email [email protected]

Kate Plokstys

Account Director

Kate is based in Sydney, and joined flat earth direct as our first employee in February 2012.

Kate loves crunching numbers, seeing donors’ handwritten messages, the privilege of sharing beneficiaries’ stories, and the way fundraising gives people the chance to be the most generous version of themselves.

Passionate about equal opportunity, Kate appreciates the way flat earth direct’s model and ethos eradicates barriers of access—physical and financial—for good causes of all sizes and locations.

You can reach out to Kate via email [email protected]

Josie O’Hara-Davies

Account Director

Josie's been a key member of our Brisbane team since she joined flat earth direct in June 2012. Prior to agency life, Josie worked in the direct marketing team of one of Queensland’s largest cancer organisations.

Josie loves being able to witness donor generosity firsthand. She’s inspired by the way donors can make so much difference and expect nothing in return.

Josie feels grateful for the opportunity to work with the brilliant minds and big hearts of her clients and colleagues.

Feel free to get in touch with Josie via email [email protected]

Margaux Smith

Account Director

After gaining a post-grad degree in fundraising in her home country of Canada, and then working in London as a fundraising copywriter, Margaux decided that Australia and account management felt like the perfect fit.

She joined the flat earth direct team in July 2013, and now calls Melbourne home.

Margaux’s heart pulls her towards animal welfare causes, and social justice issues, and she loves working with colleagues and clients who care as much as she does about having a positive impact.

You can contact Margaux via email [email protected]

Paige Johnson

Account Director

Since joining flat earth direct in January 2014, Paige has played a crucial role in the success of several clients’ peer-to-peer fundraising events, as well as improving the individual giving programs of some amazing organisations.

Victorian born and bred, Paige embraced the move from commercial advertising to now work with incredibly passionate colleagues and clients of flat earth direct.

Our virtual model allows the freedom to collaborate with the best minds in the business, and it’s this opportunity to work with brilliant fundraisers from around the world that Paige loves most about working at flat earth direct.

You can get in touch with Paige via email [email protected]

Leslie Cloak

Account Director

Leslie is an Account Director at flat earth direct, living in Melbourne.

Since joining the team in 2016, Leslie has enjoyed helping a number of Australian charities grow their individual giving programs—specifically through direct mail acquisitions and ongoing appeals.

Leslie loves working with small and medium sized charities and enjoys helping charities arrive at compelling propositions. The best part about fundraising to her is being able to connect people with the causes they care so much about.

If you’d like to chat, you can reach Leslie at [email protected]

Hannah Macauslane

Senior Account Manager

Since joining flat earth direct in 2015, Hannah has been able to draw on her experience working client-side, which means she genuinely gets the needs and pressures of working within a not-for-profit and how to best bridge that gap between client and service provider.

Hannah enjoys all aspects of individual giving, but she does have a soft spot for regular giving and maximising the potential of these programs. Most of all though, Hannah loves that working with flat earth direct means working with incredible people to make incredible things happen.

Hannah is based in Brisbane, and you can drop her a note at [email protected]

Holly Browne

Senior Account Manager

After five years’ experience at corporate media agencies specialising in direct response, Holly made the jump to flat earth direct in August 2017 and has loved every minute.

Since then, she’s got her hands dirty in a number of individual giving campaigns and peer-to-peer fundraising events, covering both offline and digital.

Based in Melbourne, Holly loves that the work she does mixes her love of data and logic with creativity. She thoroughly enjoys working with our agencies inspiring client teams, helping them expand their programs.

Holly is always happy to talk, so shoot her a note via email [email protected]

Sophie Brennan

Account Manager

Sophie lives in Canberra and joined flat earth direct in January 2019 after working at one of Sydney’s largest media agencies. Passionate about direct response and digital media, Sophie jumped at the chance to put her skills to good use for great causes.

What Sophie loves most about flat earth direct is working with so many talented people who truly care about the difference they’re making.

Sophie is constantly inspired by the amazing work of her clients, which makes it a pleasure to help them achieve their goals.

You can flick Sophie an email [email protected]

Emma Morrissey

Account Manager

Emma joined flat earth direct in March 2019, after working within fundraising teams at a number of large Queensland not-for-profit organisations.

Emma is passionate about working within a purpose-driven industry, having been involved in fundraising both personally and professionally over the last 10 years. Emma’s favourite thing about fundraising is witnessing the impact that organisations can make to people’s lives—she’s a bit of a softie at heart.

It’s really a no-brainer that Emma ended up at flat earth direct working from Brisbane, being drawn by the opportunity to do good work with good people for great causes.

You can shoot Emma an email [email protected]